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Safe & Secure Shopping

  • Is it safe and secure to order on this website?

    • All your personal details are secure by using the latest Secure Internet Encryption methods – SSL (Secure Sockets Layer).  This protects your details throughout the on-line submission process.

  • Are my Credit or Debit Cards details safe?

    • Yes, all credit and debit card information is held by our Credit/Debit Card Processor, not us. We are never party to your full credit or debit card information for any purchases over the internet, if you call us with card payments, they are treated with the strictest confidence.

  • What methods of payment are acceptable?  

    • We can accept most debit and credit cards, Paypal & cheque or Postal Order by agreement via phone/email.

  • How long will it take to receive my order?

    • There are various choices of delivery to select from, First Class Royal Mail, UK Next Working Day or Saturday Guaranteed - see information at the check-out.

  • What happens if I am not in at the time of delivery?

    • Non-deliveries can generally be collected from the RM Sorting Office or Courier Depot.  Also, arrangements can be made for re-delivery direct with the Royal Mail Sorting Office or Courier - information is contained on the Calling Card. 

      Non delivery items will only be keep for up to 7 days prior to return to us. 

  • Can I place my order over the phone? 

    • Yes, your details are dealt with on a per purchase basis and destroyed on completion. We will NEVER pass your contact or payment details to ANY 3rd Party.

  • How will my order be delivered?

    • All orders are placed inside a wrapped cardboard box or padded envelope, to ensure that it arrives at the destination safely.

This option is to comply with EU legislation regarding cookies from websites. We would like to place cookies on your computer to help us make this website better.

Its worth noting that All carts NEED cookies to process orders, also data colected on this website will not be sold or used for any other purpopse but to improve your experience.

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